Privacy Policy

A legal disclaimer

Debbies 2025

Debbies (referred to as "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and provide us with their personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information:

We may collect the following types of personal information from you when you interact with our website:

Contact Information: This includes your name, email address, phone number, and any other information you voluntarily provide through our contact forms or opt-in forms.
Website Usage Data: We may collect information about your browsing activity on our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information is often collected through cookies and similar tracking technologies.

2. Purposes of Collection and Use of Personal Information:

We collect and use your personal information for the following purposes:

Lead Generation: To respond to your inquiries and requests submitted through our contact forms.
Marketing Communications (with consent): To send you information about our services, updates, and promotional offers if you have opted in to receive such communications. You will have the option to unsubscribe from these communications at any time.
Website Improvement: To analyse website usage data to understand how visitors interact with our website and to improve its functionality and user experience.
Retargeting Advertising: We may use your website usage data to display targeted advertisements to you on Google and Meta (Facebook and Instagram) platforms. This allows us to re-engage with potential clients who have shown interest in our services.
Compliance with Legal Obligations: To comply with applicable laws and regulations.

3. Disclosure of Personal Information:

We may disclose your personal information to the following third parties:

Service Providers: We may share information with third-party service providers who assist us with website hosting, email marketing, analytics, and advertising (including Google and Meta). These providers are contractually obligated to protect your information.
Legal Authorities: We may disclose your information if required to do so by law or in response to a valid legal request.

4. Cookies and Tracking Technologies:

Our website uses cookies and similar tracking technologies (e.g., pixels) to collect website usage data and to facilitate retargeting advertising.

Cookies: Small text files stored on your device that help us remember information about your visit.
Pixels: Small snippets of code on our web pages that allow us to track conversions and build audiences for retargeting on platforms like Google and Meta.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Data Security:

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures may include secure storage, encryption, and restricted access to personal information.

6. Your Rights:

You have certain rights regarding your personal information under the Australian Privacy Principles, including the right to:

Access: Request access to the personal information we hold about you.
Correction: Request the correction of any inaccurate or incomplete personal information.
Opt-Out: Opt-out of receiving direct marketing communications from us. You can usually do this through an unsubscribe link in our emails.
Complaints: Lodge a complaint with us if you believe we have breached the Australian Privacy Principles. We will handle your complaint in accordance with our internal procedures.

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

9. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Important Considerations:

Specificity: You will need to fill in the bracketed information with your specific agency details.
Cookie Consent Banner: You will need to implement a clear and user-friendly cookie consent banner on your website that informs users about the cookies you use and allows them to provide or withdraw consent. This is crucial for compliance.
Third-Party Policies: Be aware of the privacy policies of Google and Meta, as your use of their advertising platforms will be subject to their terms.
Legal Review: Again, this is a basic template. It is strongly recommended that you have this privacy policy reviewed and potentially customised by an Australian lawyer specialising in privacy law to ensure it fully complies with the Privacy Act 1988 (Cth) and accurately reflects your specific data handling practices.

This basic policy provides a starting point to inform your website visitors about how you handle their personal information. Remember to prioritise getting professional legal advice for full compliance.